Studio OS · Season 8

Everything in Studio OS, one page

Bookmark this. Every screen, guide and card is one tap from here. StudioLab keeps registration, tuition and the family portal until January; Studio OS runs the day beside it.

Signing in: pick your name and enter your PIN. Teachers use a 4-digit PIN; the front desk and the owner use 6 digits. The front desk gives you a temporary PIN in person and you change it the first time you sign in. The screen locks after ten minutes idle; enter your PIN again to carry on. Covering a class? Pick Substitute teacher and type your name; the front desk has that PIN. A forgotten PIN is reset under Team on the front desk.

The screens

For the front desk

Front Desk

Today at a glance: every class and its dancers, who isn’t in, notes from teachers, missed calls and trials. Classes, families, the team and the studios are one tab away.

For teachers — iPad or your phone

Teacher Attendance

Pick your name and your class, tap Present, Late or Absent, then Submit. Marks save as you tap, and the desk sees who isn’t in right away. Tap your name for My profile.

For teachers

Studios

Reserve a studio for solos, privates and rehearsals with the same PIN. The desk sees every booking and runs the studio calendar from Front Desk.

For everyone

Help Center

Answers for every screen, with pictures. Try “late”, “allergy” or “missed call”. Also one tap from Help on Front Desk.

Print these — one page each

Sits by the iPad

Taking attendance

The teacher card: sign in, pick the class, mark, submit, fix a mistake.

Sits at the desk

Running the day at the desk

The front desk card: what to read first, where each thing is, what to do when a dancer isn’t in class.

For teachers

Booking a studio

The teacher card for Studios: pick a time, book it, cancel it.

Staff manual

Front desk and teachers. Every help answer as a printed binder, chapter by chapter, rebuilt whenever the answers change.

Owner and front desk — sign in

Owner guide

For Orielle and the front desk: Team and PINs, Numbers and the reports first, then everything the team reads. Opens after you sign in.

Preview — January, not now

Family Portal

What parents will sign in to after the January switch-over. Sample family and sample prices; the buttons show the flow and do not charge or save.

Good to know

Marks, notes and incidents save as the teacher taps. If the connection drops, the iPad keeps them and sends them when it’s back.
Missed calls: the automatic text-back runs in Kanamé. Front Desk shows every call with the whole conversation, and replies happen in Kanamé.
Trials booked at the desk show on Today and in the Trials tab, and teachers see them on their class list.
Registration, tuition and notices to families stay in StudioLab and Kanamé until the family portal opens in January.

Where the data comes from

The roster comes from StudioLab every night at 12:05am, and again at 3:30pm, so a dancer who moves classes during the day is on the right list before class. Edits made in your Kanamé account (connect.kanameplatform.com) come across every hour. Attendance, notes, trials and studio bookings live in Studio OS itself.

Reference

Reference from July — Smart List setup in Kanamé (Isabel)

Current vs. all-time — read first: the season filters (szn8-26-27, In Current Season = Yes, Season / Term = Season 8, Stream on a Season 8 enrolment) all mean this season. The type tags (has-comp-dancer, program-*, camp-attendee, dance-*) are cumulative — a family keeps the tag from any past season — so when you want current only, AND a season filter alongside the tag.

How to build & share each list

You know Kanamé well, so this is really just the filter map — roughly an hour total.

Go to Contacts → Smart Lists (or the object's own list for the roster / headcount ones).
Click + Add Filters, add the filter shown, then Save as Smart List and name it.
Share it globally — set visibility to Everyone, not just you. This is the one easy-to-miss step.
Want a visual first? See the segments & Smart Lists guide and the video library.

Families — win-back & operational (Contacts)

Smart List	Filter	Why
Lapsed — All	Tag is `lifecycle-lapsed`	The whole win-back pool.
Lapsed — Churned after Season 7 (start here)	Field Last Active Season is `Season 7 (25/26)`	The hottest, easiest win-backs.
Active — Season 8	Tag is `szn8-26-27`	This season's families — reminders, upsells.
Competitive Families (current)	Tag is `has-comp-dancer` AND Tag is `szn8-26-27`	Current comp families only. The comp tag alone is cumulative — it also picks up past/lapsed comp families — so AND the season tag for "this season."
Toddler Programs	Tag is `program-you-and-me` OR `program-twistin-tots`	Parents of little ones.
Adult Classes	Tag is `adult-classes`	Adult-class promos.
Camp Attendees	Tag is `camp-attendee`	Summer-camp remarketing.
Overdue Balances	Field Overdue Amount greater than `0`	Payment reminders.
Missing Waiver	Field Agreed T&Cs is `No`	Chase before class.

Class rosters & counts (Enrolments object)

Built on the Enrolments object (left sidebar → Enrolments), not Contacts. Each row is one dancer in one class, so a class with 18 dancers is 18 rows.

Smart List	Filter	Why
Season 8 — all enrolments	Season / Term is `Season 8 (26/27)`	This season's full class roster in one view.
By class (build the ones you use)	Class Name is the class (+ Season / Term is Season 8)	The roster for one class — every row is a dancer, and the list header shows the count (e.g. "18 Enrolments").
Competitive placements — Season 8	Stream is `Competitive` (+ Season / Term is Season 8)	Every dancer in a competitive class this season. Stream (Competitive / Recreational) is set on each enrolment, so it's exact — no guessing from names, and it can't pick up past seasons.
Recreational placements — Season 8	Stream is `Recreational` (+ Season / Term is Season 8)	The rec-class counterpart.
Recently dropped	Dropped On is not empty (+ Season / Term is Season 8)	Who left a class this season — for follow-up.

Counts per class: filter by Class Name and the list header is the number of dancers — no separate report needed. To see every class at once with its number and click straight into a roster, use the Front Desk Console — the raw list can't group all classes into one counted view, but the console is built for exactly that.

Dancer headcounts (Students object)

Built on the Students object. These are per-dancer counts (families ≠ dancers), not email lists — lower priority than the lists above.

Smart List	Filter	Why
Active Dancers — Season 8	In Current Season is `Yes`	True dancer headcount this season.
Alumni / Past Dancers	Student Status is `Past/Alumni`	Dancer-level reactivation pool.

For competitive, don't filter the Students object — use the Competitive placements — Season 8 roster in the section above (it's set on the enrolment, so it's this-season-accurate).

Which columns to show in each list

Rule of thumb: make the filter field a visible column so each list explains itself (use the Manage Columns gear icon).

Family lists: Name · Email · Phone · Last Active Season · Account Balance · Overdue Amount · Tags
Roster lists: Enrollment Name · Student · Class Name · Stream · Instructor · Day · Time · Room · Enrollment Status (add Dropped On on the dropped list)
Headcount lists: Student Full Name · Gender · Competitive Level · In Current Season · Student Status

When you're done, open a few families you know and spot-check their info — balance, students, tags — and flag anything off to Justin.